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CZ Smart MX1002-57X
Citizen CZ Smart Casual Touchscreen 41mm smartwatch with gold stainless steel bracelet is designed to help you live smart and look smart. Inspired by the rich design of Citizen’s iconic sport technical timepieces, CZ Smart marries smart functionality with the style you expect from Citizen. *Compatible with both iPhone® and Android™, CZ Smart runs on Wear OS by Google™. The versatile, customizable menu of dials, designed exclusively for CZ Smart, gives you all the information you need at your fingertips. With a range of interchangeable 22mm bands available for all CZ Smart watches in bracelet, mesh, leather, and silicone, you can dress your CZ Smart watch for any occasion and make the most out of every moment. *Supported features may vary between countries with compatibility subject to change. Wear OS by Google is a trademark of Google LLC. This device and its related software are not intended for use in the diagnosis, cure, mitigation, treatment or prevention of disease or other conditions.
* Products will ship in 3 to 5 business days
Return and Exchange Policy
Effective Date: January 1st, 2025
Thank you for shopping with Diamonds of London. We strive to provide high-quality watches and excellent customer service. If you are not completely satisfied with your purchase, we are happy to assist with returns under the following conditions:
Return Eligibility:
- Items must be returned within 14 days of the delivery date.
- The item must be unused, unworn, and in its original packaging with all tags, manuals, and accessories included.
- Items that show signs of wear, damage, or have been resized, engraved, or altered in any way are not eligible for return.
- Clearance, final sale, or custom-made items cannot be returned.
Restocking Fee:
- All returns are subject to a 20% restocking fee, which will be deducted from your refund.
Return Process:
- Contact our customer support team at sales@diamondsoflondon.com with your order number and reason for return.
- Securely package the watch and ship it back using a trackable shipping service. The customer is responsible for return shipping costs.
- Once received and inspected, a refund will be issued to your original payment method, minus the 20% restocking fee. Please allow 10-12 business days for the refund to process.
Exchanges:
- We do not offer direct exchanges. If you wish to exchange an item, please return the original product (subject to the restocking fee) and place a new order.
Damaged or Defective Items:
- If you receive a damaged or defective watch, contact us within 48 hours of delivery with photos and a description of the issue. We will provide a replacement or full refund at no additional cost.
For further assistance, please reach out to our customer service team at sales@diamondsoflondon.com or call us at 210-524-7224.
We appreciate your business and thank you for choosing Diamonds of London!
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